Shipping Policy

Shipping and Delivery

Delivery time = processing time + shipping time

We process orders within 1–3 business days (Monday–Friday). Orders placed on business days are processed as quickly as possible. All products go through a short processing step before they're dispatched.

Once your order has been processed, standard shipping usually takes 3–7 business days. In total, you can expect delivery within approximately 4–10 business days of placing your order.

Delays

During periods of high demand, high volumes at our carriers or unforeseen events, delivery may take longer than usual. We do our best to process orders as quickly as possible and appreciate your understanding if any delays occur.

If a delay does occur, we'll do our best to keep you informed and help your parcel arrive as quickly as possible.

Shipping and Delivery

We work with reliable shipping partners to deliver your order. They offer a range of delivery options, including home delivery, delivery to a pick-up point or to a parcel locker, depending on availability and the shipping method chosen.

With our shipping partners, you can follow your parcel with tracking information from the moment it's dispatched until it's delivered or ready for collection.

Extra benefits

To make your shopping experience as easy as possible, we offer several benefits:

  • Free standard shipping on orders over a certain amount.
  • Tracking on all orders, so you can easily follow your parcel.
  • Flexible delivery options, depending on availability in your area.

Tracking

All orders are sent with tracking information once your parcel has been dispatched. You can use your tracking number to follow your parcel throughout the delivery process.

Depending on the shipping partner, you may also receive SMS or email notifications when your parcel is on its way or ready for collection.

Customer service

Have a question about your order or delivery? Our customer service team is always ready to help.

We do our best to provide fast, friendly customer service and make sure your shopping experience at Brivanu is as easy and enjoyable as possible.

You can contact us at support@brivanu.com.